Our Guarantee

Here at Love Our Pups we take pride in our puppies. We are also here to serve you. In order to do our best for both you and the future member of your family we feel it is very important to offer a guarantee. We advise you to carefully read through this guarantee as it outlines all aspects of bringing one of our puppies into your home. If you have any questions please contact us, we would be happy to talk with you! GUARANTEE: We guarantee a safe delivery. Our puppies come to you with a one-year genetic guarantee (if there is a genetic defect we replace your puppy), a health certificate, health records and their tails docked (where applicable), ears trimmed (where applicable) and all shots and vaccinations up to date. Our puppies are ready for a loving home to go to because they are spoiled and receive all the love and attention they deserve from the day they are born. When a puppy is purchased he/she will receive a veterinarian examination that will clear him/her for their flight to their new home.  When your new puppy arrives have him/her examined by a licensed veterinarian within 24 hours. Inform us immediately of the results of the examination of your puppy if there are any problems. We also appreciate a call just to let us know how your new puppy is doing. We like to know that they are safe and happy in their new home! Also feel free to send pictures!!! Rabies: Puppies less than 12 weeks of age do not require a rabies shot in order to fly. We recommend that upon receiving your puppy you have them vaccinated for rabies. We will vaccinate all puppies over the age of 12 weeks for rabies. Delivery: Our puppies earn their wings at a very young age! In order for you to receive your puppy quickly and safely we choose to deliver them by airplane.  Each puppy will have a flight booked individually and  will ride in a pressurized hold with both heating and air-conditioning. Puppies are only allowed to land at airports when the temperature is less than 89 degrees. This is for their safety, so in southern and hot regions puppies may need to arrive in the evening or morning hours when it is cool. Puppies also receive food and water at each checkpoint during their flight. In order to deliver your puppy it is very important for us to have your email and phone number and the name of your nearest airport.   Reserving Puppies from Litters Before they are 8 weeks of Age. Puppies are only able to be taken from their mother after 8 weeks. But we know how much it means to pick out your favorite puppy so we do accept holds on individual puppies both after they are born and in utero.  In order to hold a puppy we require a $250 (non-refundable) deposit, which will count towards the actual cost of the puppy when he/she is ready.     In case something happens to the puppy before it is able to be adopted by you, your deposit will count toward another puppy of equal or greater value.   Sorry, we do not give refunds.